So far I have had two sessions for laser hair removal and my results have been great! I noticed improvement after the first session, but after the second session I really saw a difference in the time I could go without shaving. However I will need more sessions, but so far I'm very pleased with my results. The staff has been kind, informative, and respectful. They make you feel comfortable and are quick while still being thorough. I feel like you're getting great service for the price. I would definitely recommend The Skin Agency if you're considering laser hair removal!